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Privacy & Policy

1. Introduction

Recycle Mart is committed to protecting the privacy and personal data of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services and visit our website.

2. Information We Collect

  • 2.1   Personal Information: When you register on our website, schedule a pickup, or contact us, we may collect personal information such as your name, address, email address, phone number, and payment details.
  • 2.2   Non-Personal Information: We may also collect non-personal information about your interaction with our website, such as your IP address, browser type, pages visited, and the date and time of your visit.

3. How We Use Your Information

  • 3.1   Service Provision: We use your personal information to provide and manage our scrap collection services, including scheduling pickups, processing payments, and communicating with you about your service requests.
  • 3.2   Improvement and Personalization: We may use your information to improve our services, customize your experience, and analyze how our website is used to enhance our offerings.
  • 3.3   Marketing and Promotions: With your consent, we may use your contact information to send you promotional materials and updates about our services. You can opt-out of these communications at any time.

4. Data Sharing and Disclosure

  • 4.1   Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, logistics partners, and IT support. These providers are required to protect your information and use it only for the purposes we specify.
  • 4.2   Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests from governmental authorities.
  • 4.3   Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity.

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encryption, access controls, and regular security assessments.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to certain legal restrictions.
  • Objection: You can object to the processing of your personal information in certain circumstances.
  • Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookies through your browser settings and opt-out of certain tracking technologies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website, and the revised policy will take effect upon posting.

11. Contact Us

If you have any questions or concerns about these Terms or our services, please contact us at:

Email: recyclemart.co.in@gmail.com

Phone: 8228822908

Address: Parsabeda, Chirachas, Chas Bokaro 827013

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