Terms and Conditions
1. Introduction
Welcome to Recycle. These Terms and Conditions ("Terms") govern your access to and use of our services for the collection of scrap materials from households and commercial establishments. By using our services, you agree to be bound by these Terms.
2. Services Offered
We offer collection services for various types of scrap materials from both residential and commercial properties. Our services include the pickup, transportation, and sell to proper disposal or recycling Chanels of scraps materials.
3. Scheduling and Collection
- 3.1   Scheduling a Pickup: Customers can schedule a scrap pickup through our website, mobile app, or by contacting our customer service team. The scheduled pickup time will be confirmed by us.
- 3.2   Collection Process: On the scheduled day, our team will arrive at the designated location to collect the scrap materials. Customers must ensure that the materials are accessible and properly segregated, if required.
4. Customer Responsibilities
- 4.1   Accuracy of Information: Customers must provide accurate and complete information when scheduling a pickup. This includes the type and quantity of scrap materials, as well as the pickup location.
- 4.2   Preparation of Scrap: Customers are responsible for preparing the scrap materials for collection. This may include sorting and ensuring that the materials are free from hazardous substances, as specified in our guidelines.
- 4.3   Access and Safety: Customers must ensure safe and unhindered access to the collection point. Any dangerous conditions or obstacles should be communicated to our team in advance.
5. Acceptable Materials
- 5.1   Types of Scrap: We collect a wide range of scrap materials, including but not limited to metals, plastics, paper, and electronic waste. A detailed list of acceptable materials is available on our website.
- 5.2   Prohibited Items: Certain items are prohibited from collection, including hazardous waste, medical waste, stolen items, and any scrap materials that are illegal to sell or dispose of. Customers are responsible for ensuring that none of the prohibited items are included in the materials they provide to our collection staff. If prohibited items are found, the customer will be held responsible.
6. Fees and Payment
- 6.1   Rate of Scrap: The rate of scrap may change from time to time based on market demand and recycler requirements. The current rates will be displayed regularly on our WhatsApp business account. Customers will be paid according to the rate applicable on the day of collection.
- 6.2   Payment: We will make payments through Cash or UPI after collection.
7. Cancellation and Rescheduling
- 7.1   Cancellation Policy: Customers may cancel a scheduled pickup up to 24 hours before the confirmed time without incurring a fee. Cancellations made less than 24 hours before the scheduled pickup may incur a cancellation fee.
- 7.2   Rescheduling: Customers can reschedule a pickup by contacting our customer service team at least 24 hours before the original pickup time. We will accommodate rescheduling requests based on availability.
8. Liability and Indemnity
- 8.1   Limitation of Liability: We are not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability for any claims related to our services is limited to the amount paid by the customer for the service in question.
- 8.2   Indemnity: Customers agree to indemnify and hold us harmless from any claims, damages, or expenses arising from their breach of these Terms or misuse of our services.
9. Privacy and Data Protection
We are committed to protecting your privacy. Our Privacy Policy, available on our website, explains how we collect, use, and protect your personal information.
10. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on our website and will become effective upon posting. Continued use of our services after any changes constitutes acceptance of the new Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Bokaro.
12. Contact Us
If you have any questions or concerns about these Terms or our services, please contact us at:
Email: recyclemart.co.in@gmail.com
Phone: 8228822908
Address: Parsabeda, Chirachas, Chas Bokaro 827013
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